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Important Notice on CPD Portal Access and Data Loss

Dear Health Professionals,

We regret to inform you of a technical issue that has affected the CPD portal of the CEP of Milk SA. Due to a system crash, including our backup drives, we have lost most of the CPD portal data for 2024. Below are the details and next steps:

  1. Registrations BEFORE 10 April 2024:
    • Health professionals who registered before 10 April 2024 will still have access to their CPD portfolios with all history of participation. However, no information on activities done for 2024 will be accessible.
  2. Registrations AFTER 10 April 2024:
    • New registrations made after 10 April 2024 must be re-registered.
    • Unfortunately, articles submitted and CPD certificates issued between 10 April and 9 December 2024 are no longer accessible via the portal. Please refer to the confirmation emails you received at the time of submission for your records.
  3. Submission of CPD Points to the HPCSA:
    • The CEP of Milk SA has submitted all CPD points for questionnaires completed before 20 November 2024 to the HPCSA.
    • For questionnaires completed between 20 November and 9 December 2024, please contact the CEP directly as we are working to recover and submit the necessary data. You do not have to redo the questionnaires.
  1. Current status:

The CPD portal is now fully operational. Users can access CPD articles and questionnaires as usual. Upon completing an activity, you will also have access to certificates and a completion history for activities completed after 9 December 2024.

We sincerely apologise for the inconvenience caused and appreciate your understanding as we work diligently to resolve this issue.

For assistance or further queries, please contact us at cpd@rediscoverdairy.co.za OR maretha@dairycep.co.za

Thank you,
The Consumer Education Project of Milk SA

 

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